Help & Support
Find all the answers you need to get the most out of your experience.
Getting Started: Your First Reading
New here? Below are common questions about your first steps.
Getting Started
1. Create an account.
2. Add a payment method.
3. Choose an Advisor.
4. Start chatting instantly.
2. Add a payment method.
3. Choose an Advisor.
4. Start chatting instantly.
Use filters, reviews, and favorites to find your match.
Billing & Policies
We offer a full cashback for your first reading.
Example: A 10-minute chat is fully refunded (including promo + extra minutes).
• One claim every 30 days
• Up to $25 refund on paid readings
• Excludes promotional chats
• Up to $25 refund on paid readings
• Excludes promotional chats
Prepaid per minute billing.
If balance is low, a $10 auto top-up may occur via PayPal agreement.
If balance is low, a $10 auto top-up may occur via PayPal agreement.